- The use and value of Q-Methodology in employee retention research. Lubinda, R., Keyser, K. and Schutte, F., 1-18.
- Point of Sales (POS) Security Information Management (POS-SIM): An Assessment of Trust and Security Perception. Adebisi, A. and Iwundu. M. 19 – 37.
- A framework for evaluation of synergy among shared contact centres, organisational performance and customer services in Eastern Province, South Africa: A literature Review. Ntlube, Z. and Pillay, A.S., 38-58.
- Theorising Student Class Representatives’ Engagement in Quality Assurance to Enhance Academic Performance: The Case of Private Higher Education Institutions in South Africa. Nyoni, P. and Sharma, R., 59-68..
- Pivoting as a strategy for SMMEs in resource-constrained environments. Maqalika, T., Schutte, F. and Odongo, I., 69-86..
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